Today’s workforce is digital, connected, and mobile. To keep up with the demands of today’s workers and tomorrow’s evolving workplace, businesses must offer a superior employee experience that optimizes efficiency, collaboration, and communication. Training programs are often the first response when a company faces procedural or performance issues. Employees need to be trained in order to acquire new skills or adopt new behaviors necessary for business success. This article explores how technology can facilitate the training process and improve employee effectiveness without increasing costs or manual intervention.

Syncing employee training with technology

The key to training success relies on what exactly is being trained. Before an organization can start thinking about technology, they must understand their employees’ goals, their learning styles, and how much time they can invest in training. Organizations can transform their training with technology in 3 ways: First, through data and analytics that provide insight into what employees need to learn. Second, virtual reality or 360-degree video to make training more interactive and immersive. And third, through integration with business systems to automate training and documentation.

Virtual Reality in Employee Training

VR has been integrated into the business world for years, with the most popular use cases being in the healthcare, military, and engineering sectors. As VR becomes more accessible and cheaper, we are seeing a rise in its adoption in the corporate training space as well. And it makes sense: VR can be used to put employees in real-life situations, allowing them to both experiences the environment in which they’ll be working and interact with people as if they were there in person. VR can also be used for skills training, such as piloting or medical procedures. VR training can be used in both one-on-one and group settings, making it a particularly useful tool for organizations with distributed teams. VR training can be used to train employees in a number of different areas. It has been used to train employees in everything from sales to emergency response. When used effectively, VR training can offer employees an immersive experience that they can’t get from a book or other non-interactive forms of training. It can also be used as a refresher for employees who have been on the job for a while and have begun to lose some of the hands-on skills they originally learned.

Augmented Reality in Employee Training

AR is a technology that can complement and enhance VR training. AR is built on the idea of placing virtual objects in the real world and is used in a wide range of industries, such as retail, architecture, and even healthcare. AR training can be used to either supplement or replace hands-on experience. For instance, AR can be used to show trainees a diagram of an engine or an overlay of information about a specific product. AR can also be used to train employees on how to use specific software or equipment. When used in training, AR can be accessed on a variety of devices, such as an iPad or a laptop. AR training can be helpful for employees who work remotely, as it allows them to access training materials as if they were in the office. AR training can also be used to train a wide range of employees. Companies have used AR training to train employees in everything from medical procedures to how to work with certain software.

Smart Chatbots in Employee Training

Chatbots are a new technology that has been slowly creeping into the business world. Although they are often associated with customer service, they can also be used in the employee training space. Unlike VR and AR, which require employees to have access to special equipment or an internet connection, chatbots can be integrated into an organization’s application on any device. When an employee needs training, they can simply click on a button and have a chatbot walk them through their necessary learning. Chatbots can be used to train employees on a wide range of topics. Companies have used chatbots to train employees in everything from health and safety procedures to product knowledge. Chatbots can be particularly helpful for employees who work in a role that requires them to have a wide variety of knowledge but don’t have the time to go through a formal training program.

Conclusion

At the end of the day, organizations must first determine what kind of training is necessary. Training is meant to give employees the skills they need to do their job more effectively and efficiently. The most effective training is hands-on, but it can also be costly and take a lot of time. Technology can help make training more accessible to employees, regardless of their location and schedule. It can also help keep costs down by reducing the number of hours spent in hands-on training and the number of employees who need to be trained in the first place.