We endeavour to empower organisations in their digital transformation journey with a consultative approach that cuts through the clutter to realize their goals!

What we do

We are a team of over 120+ IT experts who help organizations streamline their processes, increase productivity and redefine the customer engagement experience. We are an end-to-end technology service provider assisted by an in house team that is a 100% certified. The team is experienced in every domain across a plethora of industry and business verticals.

This comprehensive arsenal is what makes us stand out from others in the business.

Consulting

Process Audit
KPI setup
Process Engineering
Data Sciences

Solution Implementation

Implementation
System Integration
Migration

Audit & Optimization

Quality Audit
Best Practices
Product
Re-engineering

Support & Adoption

Dedicated Support
SLA Based Support
Training
Change Management

OUR CORE DIFFERENTIATORS

Contemporary

We have team having expertise in all the contemporary solutions such as Salesforce, SAP, Tableau, MuleSoft, CPQ, Custom development, and Industry specific clouds

Expertise

We have a 100% certified team who are experienced in the domain. We have subject matter experts for every domain.

Value Added Services

Other than product implementation, we also offer process consulting and re-engineering services which is a crucial factor for success. We also assist in the adoption of tech across the enterprise.

Templatized Delivery Approach

We have defined business process-specific and industry specific quick-start templates, enriched with the very best practices and industry standards.

Industries

Banking & Financial Services

Consumer Goods & Distribution

Hi-tech

Life Sciences & Healthcare

Manufacturing

Retail

Automobile

Education

Tools and Technologies

Our Capabilities

SAP S/4 HANA

S/4 HANA Implementation

End-to-End Green & Brownfield implementation
Reimplementation
Revival
Templates & Rollouts

SAP Basis Services

System Monitoring
Managed Basis Services
Solution Manager Services
DC & Cloud Migrations
Unicode Conversions

Value Additions

Digital Signature, Bank Communication & Barcode
SFDC Integration
Digital Taxation
E-Invoice & E-way bill solutions

Factory Model for ABAP & Fiori

Lower TCO
Economy of scale
Productivity
Delivery Framework

SAP Application Management

Flexible engagement models
Shared services
Strategic consulting – Future roadmap
Automation & transformation
Continuous service improvement

Migrations/Upgrades

S/4HANA Migrations
Any DB to Any DB
Any OS to Any OS
On-Premise to Cloud
Cloud to Cloud

Salesforce Solution Offerings

Team Pillars

Customer Engagement Team to ensure proper functional integration
Technical Delivery Team to ensure end to quality delivery
Governance Team to eliminate non compliances
Customer Success Team to ensure that defined KRAs are met.

Use Cases Delivered

Salesforce Automation
Dealer / Retailer Management System
Field Service Automation
Merchant/Vendor Onboarding
Marketing Automation
Project Management
Call Centre Setup
Commerce Portal
Performance Management

Industries Served

Manufacturing
CPG
HI- Tech
Education
Professional Services
Banking And Fintech
Automotive
Hospitality

Application Development

Technology Stack

Use Cases Delivered / Assets

Field force automation
PJP & Visit Planning
Call center management
Order Management

Merchant Onboarding
Field Service Automation
Project Automation
Commerce Portal

Cyber Security

Consulting & Advisory

Consult, Plan, Design, Deploy, Operate, Optimize, Train & Prevent.

Cloud Security

Public, private, hybrid or multi-cloud environment - providing you unified security to automate security everywhere.

Network Security

Security without impacting network performance, providing a unified approach for smooth operations, and continued business growth.

User & Access Security

Protect devices and internet connections from the most
sophisticated attacks while ensuring zero-trust access to
corporate applications.

Security Operations

Expose, prevent, investigate, and remediate attacks faster and more efficiently, leveraging the industry's most powerful threat intelligence and AI analytics tools.

Unified Management

With a single click it's possible to secure networks,
clouds, endpoints, mobile and IoT devices for
unmatched responsiveness.

Support

Worldwide Technical Assistance Centers are available
to assist you 24 x 7.

Training

Extend your skills with check point comprehensive cyber security training programs led by world-class professionals.

Services

Professional services experts to help with your security design, deployment, operation and optimization needs.

Case Studies

Banking & Financial Services

Stanbic Bank Nigeria Limited is a commercial bank in Nigeria and is licensed by the Bank of Nigeria, the national banking regulator

Core Banking Services / Non- Banking Financial Services
No 360-degree view of customer among different business verticals
The current core systems and engagement systems not integrated reducing operations efficiencies

Use Case

Manage the complete Sales and Service lifecycle right from lead generation.
Managing the customer complaints and issues.
Self-service branded portal for the customer
Campaign management, social media marketing and customer journeys
Integration with core banking systems to maintain customer and transaction details

Products

Sales Cloud
Service Cloud
Marketing Cloud
Experience Cloud
Einstein

Benefit

Sales/ Service/ Marketing being managed on the same platform to give 360-degree view of customer across the departments

Personas

Sales Team
Operations Team
Service Team
Marketing Team

Auto - Manufacturing

Hero Cycles is a part of the HMC Group with a $ 1.2 bn asset base and over 7500 people across the globe. Incorporated in 1956, Hero Cycles Limited is the largest integrated cycle manufacturer in the world. The company has a manufacturing capacity of 7.5 million bicycles per year.

Jointly Managed with Merkle Sokrati
Premium Customer and Complex implementation
Will give us an edge to focus on a major segment of non 4 wheeler auto manufacturing.

Use Case

Manage Sales Life Cycle from Lead Management to Closure by automating the Sales process for individual, Dealers & White Label Business(Institutional Sales).
Lead, Account. Contact, opportunity, target, dealer onboarding, Sales Activity, Asset Warranty Management, (Sales Cloud Licenses)
Managing the Dealer & Hero relationship for tracking orders, invoice, inventory, schemes, outstanding/payments , competitor mapping, cases etc. (Experience Cloud/Community Licenses)
Managing Call Center Process for Omni Channel Setup, online order processing, Knowledge Articles, SLA , & TAT
Integration with SAP & Navision

Products

Commerce Cloud
Marketing Cloud
Sales Cloud
Service
Community

Approach

Joint Integration with Sales, Service, Community and integration with SAP & Navision will be handled by Quadrafort and marketing & Commerce by Merkle.

Personas

Sales Team
Service Team
Marketing Team
Hero Management
Dealers

Process Consulting & Audit

Bennett, Coleman and Company Limited, is an Indian media conglomerate headquartered in Mumbai, Maharashtra.

Process consulting for the different entities
Technical Audit of the current salesforce setup
Functional and Technical documentations

Use Case

The previous implementation was not optimized as per the current business needs.
The technical and functional documents were missing.
There were lots of OOTB functionalities which were not being used by the customer.
The coding best practices where not being maintained
The audit report had findings as well as recommendation and plan to optimize and enhance the usage.

Products

Sales cloud
Platform
Analytics

Approach

We did a functional audit by having structured interview with business stakeholders. This was followed by a technical org audit. The functional and technical reports were submitted alongside recommendations

Personas

Sales Team
Operations Team
Leadership Team