We endeavour to empower organisations in their digital transformation journey with a consultative approach that cuts through the clutter to realize their goals!

What we do

We are a team of over 120+ IT experts who help organizations streamline their processes, increase productivity and redefine the customer engagement experience. We are an end-to-end technology service provider assisted by an in house team that is a 100% certified. The team is experienced in every domain across a plethora of industry and business verticals.

This comprehensive arsenal is what makes us stand out from others in the business.

Consulting
  • Process Audit
  • KPI setup
  • Process Engineering
  • Data Sciences
Solution Implementation
  • Implementation
  • System Integration
  • Migration
Audit & Optimization
  • Quality Audit
  • Best Practices
  • Product
  • Re-engineering
Support & Adoption
  • Dedicated Support
  • SLA Based Support
  • Training
  • Change Management

OUR CORE DIFFERENTIATORS

Contemporary

We have team having expertise in all the contemporary solutions such as Salesforce, SAP, Tableau, MuleSoft, CPQ, Custom development, and Industry specific clouds

Expertise

We have a 100% certified team who are experienced in the domain. We have subject matter experts for every domain.

Value Added Services

Other than product implementation, we also offer process consulting and re-engineering services which is a crucial factor for success. We also assist in the adoption of tech across the enterprise.

Templatized Delivery Approach

We have defined business process-specific and industry specific quick-start templates, enriched with the very best practices and industry standards.

Industries

Banking & Financial Services
Consumer Goods & Distribution
Hi-tech
Life Sciences & Healthcare
Manufacturing
Retail
Automobile
Education

Tools and Technologies

Our Capabilities

SAP S/4 HANA

S/4 HANA Implementation
  • End-to-End Green & Brownfield implementation
  • Reimplementation
  • Revival
  • Templates & Rollouts
SAP Basis Services
  • System Monitoring
  • Managed Basis Services
  • Solution Manager Services
  • DC & Cloud Migrations
  • Unicode Conversions
Value Additions
  • Digital Signature, Bank Communication & Barcode
  • SFDC Integration
  • Digital Taxation
  • E-Invoice & E-way bill solutions
Factory Model for ABAP & Fiori
  • Lower TCO
  • Economy of scale
  • Productivity
  • Delivery Framework
SAP Application Management
  • Flexible engagement models
  • Shared services
  • Strategic consulting – Future roadmap
  • Automation & transformation
  • Continuous service improvement
Migrations/Upgrades
  • S/4HANA Migrations
  • Any DB to Any DB
  • Any OS to Any OS
  • On-Premise to Cloud
  • Cloud to Cloud

Salesforce Solution Offerings

Team Pillars
  • Customer Engagement Team to ensure proper functional integration
  • Technical Delivery Team to ensure end to quality delivery
  • Governance Team to eliminate non compliances
  • Customer Success Team to ensure that defined KRAs are met.
Use Cases Delivered
  • Salesforce Automation
  • Dealer / Retailer Management System
  • Field Service Automation
  • Merchant/Vendor Onboarding
  • Marketing Automation
  • Project Management
  • Call Centre Setup
  • Commerce Portal
  • Performance Management
Industries Served
  • Manufacturing
  • CPG
  • HI- Tech
  • Education
  • Professional Services
  • Banking And Fintech
  • Automotive
  • Hospitality

Application Development

Technology Stack
Use Cases Delivered / Assets
  • Field force automation
  • PJP & Visit Planning
  • Call center management
  • Order Management
  • Merchant Onboarding
  • Field Service Automation
  • Project Automation
  • Commerce Portal

Cyber Security

Consulting & Advisory

Consult, Plan, Design, Deploy, Operate, Optimize, Train & Prevent.

Cloud Security

Public, private, hybrid or multi-cloud environment - providing you unified security to automate security everywhere.

Network Security

Security without impacting network performance, providing a unified approach for smooth operations, and continued business growth.

User & Access Security

Protect devices and internet connections from the most
sophisticated attacks while ensuring zero-trust access to
corporate applications.

Security Operations

Expose, prevent, investigate, and remediate attacks faster and more efficiently, leveraging the industry's most powerful threat intelligence and AI analytics tools.

Unified Management

With a single click it's possible to secure networks,
clouds, endpoints, mobile and IoT devices for
unmatched responsiveness.

Support

Worldwide Technical Assistance Centers are available
to assist you 24 x 7.

Training

Extend your skills with check point comprehensive cyber security training programs led by world-class professionals.

Services

Professional services experts to help with your security design, deployment, operation and optimization needs.

Case Studies

Banking & Financial Services

Stanbic Bank Nigeria Limited is a commercial bank in Nigeria and is licensed by the Bank of Nigeria, the national banking regulator

  • Core Banking Services / Non- Banking Financial Services
  • No 360-degree view of customer among different business verticals
  • The current core systems and engagement systems not integrated reducing operations efficiencies

Use Case

  • Manage the complete Sales and Service lifecycle right from lead generation.
  • Managing the customer complaints and issues.
  • Self-service branded portal for the customer
  • Campaign management, social media marketing and customer journeys
  • Integration with core banking systems to maintain customer and transaction details

Products

  • Sales Cloud
  • Service Cloud
  • Marketing Cloud
  • Experience Cloud
  • Einstein

Benefit

Sales/ Service/ Marketing being managed on the same platform to give 360-degree view of customer across the departments

Personas

  • Sales Team
  • Operations Team
  • Service Team
  • Marketing Team

Auto - Manufacturing

Hero Cycles is a part of the HMC Group with a $ 1.2 bn asset base and over 7500 people across the globe. Incorporated in 1956, Hero Cycles Limited is the largest integrated cycle manufacturer in the world. The company has a manufacturing capacity of 7.5 million bicycles per year.

  • Jointly Managed with Merkle Sokrati
  • Premium Customer and Complex implementation
  • Will give us an edge to focus on a major segment of non 4 wheeler auto manufacturing.

Use Case

  • Manage Sales Life Cycle from Lead Management to Closure by automating the Sales process for individual, Dealers & White Label Business(Institutional Sales).
  • Lead, Account. Contact, opportunity, target, dealer onboarding, Sales Activity, Asset Warranty Management, (Sales Cloud Licenses)
  • Managing the Dealer & Hero relationship for tracking orders, invoice, inventory, schemes, outstanding/payments , competitor mapping, cases etc. (Experience Cloud/Community Licenses)
  • Managing Call Center Process for Omni Channel Setup, online order processing, Knowledge Articles, SLA , & TAT
  • Integration with SAP & Navision

Products

  • Commerce Cloud
  • Marketing Cloud
  • Sales Cloud
  • Service
  • Community

Approach

Joint Integration with Sales, Service, Community and integration with SAP & Navision will be handled by Quadrafort and marketing & Commerce by Merkle.

Personas

  • Sales Team
  • Service Team
  • Marketing Team
  • Hero Management
  • Dealers

Process Consulting & Audit

Bennett, Coleman and Company Limited, is an Indian media conglomerate headquartered in Mumbai, Maharashtra.

  • Process consulting for the different entities
  • Technical Audit of the current salesforce setup
  • Functional and Technical documentations

Use Case

  • The previous implementation was not optimized as per the current business needs.
  • The technical and functional documents were missing.
  • There were lots of OOTB functionalities which were not being used by the customer.
  • The coding best practices where not being maintained
  • The audit report had findings as well as recommendation and plan to optimize and enhance the usage.

Products

  • Sales cloud
  • Platform
  • Analytics

Approach

We did a functional audit by having structured interview with business stakeholders. This was followed by a technical org audit. The functional and technical reports were submitted alongside recommendations

Personas

  • Sales Team
  • Operations Team
  • Leadership Team
+971 4 422 48 58 [email protected]
Phone:+97144224858 Call
Mail::digital@takeleap.com Mail